What I learned about selling cars in the US, from the top-10 selling cars in the US

I got this article in my inbox from million-mile Saaber, Peter Gilbert. I don’t always get time to read every link that lands in my mailbox, but it’s a weekend and seeing the top 10 list for the US did hold some interest. And it did get me thinking.

Here are the top 10 selling vehicles for the US so far in 2011, as listed online by Forbes:

    10. Ram pickup – Spun off from Dodge, Ram pickups stand on their own now.

    9. Chevrolet Cruze – Chevy’s new small car has strong sales momentum.

    8. Toyota Corolla – Corolla is down 11% this year amid tougher small car competition and dealer shortages.

    7. Honda Accord – The only Honda model still in the top 10 due to inventory shortages.

    6. Ford Fusion – Ford’s mid-size sedans have led a product revolution at Ford.

    5. Ford Escape – Escape sales stayed strong, even with a redesign on the way for 2012.

    4. Nissan Altima – Nissan’s mid-sized sedan shot up the list as other Japanese makers struggled.

    3. Toyota Camry – Camry is still the nation’s best-selling car, and a redesign is coming for 2012.

    2. Chevrolet Silverado pickup – Chevy pickups are overdue for an update, but still selling well.

    1. Ford F-150 pickup – Ford’s workhorse pickups are the perennial best seller.

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Now, I may be learning the completely wrong lesson here, but here’s what I saw in that list.

The most popular cars in the US are rather boring, vanilla sedans that are sold on a combination of features and price, with price being a big driver. None of the cars in that list are going to get anyone’s heart racing. They’re not going to turn any heads. They sell because they deliver what customers expect – a price-driven transportation appliance.

Fair enough.

The trucks on that list each have their own loyal following and sell on a combination of price and functionality. They hold a promise of delivering a certain degree of utility and they have a place in the semi-modern American automotive tradition. The fact that the F150 has been the best selling vehicle in the US since Adam wore short pants tells you just how deep that tradition goes, and how well Ford keep delivering on that F150 promise. The F150 is pretty much a brand in itself nowadays.

Both sets of vehicles, cars and trucks, make certain offerings to their customers. The customers know what they’re going to get, whether it’s a boring sedan or a functional pickup. They’re buying transportation, or reliability, or functionality. Whatever the promise is, the vehicles in the list deliver on it at a price that’s suitable for the American consumer (the most price-driven consumer on the earth, in my experience).

So that’s the first thing that stuck out to me – something we all know, really, but it stared me in the face as I looked at this list: You’ve got to have a brand/sales promise that you can deliver to your prospective clientele. Price is important, especially in the US, but delivering on your promise is crucial (especially if you’re a niche brand like Saab).

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One company that’s not on that list, but may be by this time next year, is Volkswagen. They have a goal to increase their sales in the US by massive multiples and they’re on their way to doing so, recording a 40% increase in year-on-year sales in October, and recently being hailed as one of the most profitable car companies going around.

I made a video highlighting Volkswagen a few motor shows ago (in LA, I think, November 2011) where I famously described their stand a Das Boring (which it was). They’d just re-packaged their vehicle range in such a way as to drive down their list prices, de-contenting them like crazy (drum brakes?!) and they took a fair bit of criticism in the automotive press for doing so. They weren’t worried, though. Perhaps what they’ve learned, something that a few others haven’t yet, is that the first online price comparison is crucial in keeping you on a US shopper’s list.

Maybe this is something else that we have to learn. Saab will never be able to sell on price alone like Volkswagen can. That’s not where we are and as a small car company, it’s not likely a place where we’ll ever be. But maybe there are some things that we can learn about how we package vehicles and present them to the market.

Volkswagen have de-contented the heck out of their standard offerings but from an industry broadcast I saw last week, they’re still selling at very similar transaction prices to what they used to. People who are drawn in by the competitive list price are optioning them up once they see the car in the metal at the showroom.

Can we sell Saabs the same way? I’m not sure, but it was definitely food for thought for me on a lazy Saturday morning.

HUGE Saab promotion in Ohio – Snap up a Saab!

Saab of North Olmsted are undertaking a massive Saab promotion next month and if you’re in their region, north-eastern Ohio, then YOU could play a big part in it.

For four consecutive weeks, Saab of North Olmsted will give out 100 cars for week-long test drives as part of a competition/promotion they’re running. Do the math – they’re looking for 400 participants, 100 per week. If you’ve ever thought of actively promoting Saab, this is your opportunity – and you could win the Saab of your choice, too!

How it works:

You register your interest here.

If successful, you’ll get a Saab to drive for a week, with a capped distance of 350 miles that can be travelled in that week. The car will come with two QR codes, one inside and one outside. A QR code is a 2D scannable code (most smartphones have a QR code scanner built in) that will link people to a website.

As a weekly-round contestant, you will get your own microsite where your adventures will be recorded. You’ll have a week to check-in at sponsor outlets, get people to scan the codes on your car, get them to take pictures or make videos to submit to your microsite, and generally just build up your fan-base. The more check-ins, scans, media and fans you get, the more points you get.

Points are tallied each week and the initial 400 contestants will be whittled down to 24 for the semis – the top six point totals each week will progress. Semi-finalists will have two days to whip-up as much interest as possible and increase their point totals. The top five point winners in the semi-finals make it to the final stage of the competition.

The final stage of the competition will see our five finalists assemble at Saab of North Olmsted, where they’ll select a keyfob and press the “unlock” button. One of those keyfobs will send lights flashing and that lucky winner will win the Saab of their choice valued at up to $50,000

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Everyone wins

Discounts on Saab vehicles will be offered to all participants in the competition, regardless of how you participate.

Finalists will be offered the most substantial discounts for their efforts in the competition.

Weekly-round competitors will be offered the next most substantial discount.

But that’s not all……. Just by spotting one of the Saabs on the road and scanning the QR code, you will also be offered an attractive discount – just for being a part of the promotion.

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Get into it!

This is the perfect storm for a competition – limited geographic area, limited participants, heaps of fun and a high value prize. You’ve got everything to gain from being in it.

If you’re in the north-east Ohio area, then click here to register your interest and get ready for the test drive of a lifetime!

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The not-so-fine-print: (the full terms and conditions will be supplied directly by Collection Auto Group, owners of Saab of North Olmsted).

Contestants must be:

At least twenty-five years of age
Have a valid driver’s license
Have full coverage insurance
Have a major Credit Card
Have a clean driving record (no more than 4 points, no DUI)

Contestants may not be employees of Collection Auto Group

Contestants will be limited to 350 miles of driving. Should anyone exceed 350 miles they will pay $1.00 / mile over 350. Contestants must obey all laws. Contestants may not invite anyone under the age of 18 to scan an interior QR Code. Contestants must adhere to all of these rules and the Terms and Conditions of the contest.

Press Release: Saab 9-4X Crossover Arrives in the US

A press release we’re very happy to see, from our US offices……

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ROYAL OAK, Mich., July 13, 2011 — Saab’s all-new 9-4X crossover has landed in US dealer showrooms. The greatly anticipated vehicle is Saab’s newest addition to the Saab product family.

“Our first vehicles are just hitting retailers and our first customer sale took place last weekend at Saab North Olmstead in Cleveland, Ohio,” said Tim Colbeck, President and COO SCNA. “This is an exciting product, with a true Saab crossover that gives us entry into a new segment.”

Saab’s first 9-4X sale went to Martin Reuben of Ohio. “Before even driving it off the lot, I put my butt into the seat, looked around and bought it on the spot,” replied Martin. “So far everything I’ve discovered on this car is pure Saab – purposeful & well designed.”

The 9-4X which was recently awarded “Top Safety Pick” by IIHS, brings car-like handling and ride qualities to the crossover segment. Key to its dynamic performance is a unique body structure, purpose-designed for a crossover application and free from compromises through adapting an existing sedan or wagon format. The Saab 9-4X’s advanced chassis offers car-like handling characteristics with sporty and responsive driving qualities. Available technologies include Saab’s DriveSense adaptive chassis, with real-time damping control, and Saab XWD, a cutting edge all wheel-drive system with an electronically-controlled rear limited-slip differential (eLSD).

Comfort and convenience standard features range from a start/stop button and adaptable cargo storage. As well as options including: passive entry and exit, a powered tailgate, tri-zone air conditioning and rear seat entertainment packages. Satellite-navigation with an 8-inch touchscreen, Bose surround sound system and hard disc ‘jukebox’ music storage are among the infotainment options.

The 9-4X crossover entry level price is $34,205 MSRP for front-wheel-drive and $48,835 MSRP for the 9-4X Aero XWD model.

For more information on the Saab 9-4X, please refer to SaabUSA.com

Event: Swedish Car Day XII

I’m very sad to pass on to you all that I won’t be able to attend either the Saab Owners Convention, nor Swedish Car Day, this year. Inside Saab isn’t immune from Saab’s current circumstances, so I’ll have to content myself with doing such things next year.

I attended Swedish Car Day in 2010 and I can tell you it’s one of the best events I’ve had the good fortune to be at. Boston is just a brilliant city and the work that Village Auto Group put into this event is amazing. Just check out the setting, for starters!

If you can get to this event, I strongly urge you to do so. You will absolutely love it.

This has been added to the Inside Saab events page.

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When: 28 August 2011
Where: Larz Anderson Auto Museum, Brookline, Massachusetts, USA
Website: http://www.facebook.com/swedishcarday

What: Sponsored by Charles River Saab, and its sister stores Boston Volvo Village and Volvo Village of Norwell, Swedish Car Day brings together Saab and Volvo owners together every year on the lawns of the gracious Larz Anderson Auto Museum. The event will feature over two hundred cars displayed on the lawn, and we can reliably expect that two-thirds will be Saabs. There will be cars of every vintage, some pristine, some well seasoned, and a number of modified examples as well. There will be a raffle, awards for displayed cars as chosen by the attendees, a parts tent, specialty vendors, guest speakers and for the first time, live music! Don’t forget to tour the museum’s collection!

As a warm-up for Swedish Car Day, on 27 August 2011 we will see the return of the Swedish Car Day Rally. This will be a scavenger rally, and the theme will be Greater Boston Parks and Gardens. The rally will finish at Charles River Saab and we will have an early evening barbecue and gathering for all Swedish Car Day enthusiasts to catch up with old friends and get geared up for the main event.

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A couple of my photos from last year (it was HOT! and the weather was pretty warm, too)

Participants and their Saabs in Best Of The Road

The Best of the Road event is now on. Run by Rand McNally with media partner USA Today, five groups of two are driving Saabs across the United States looking for the best small towns in America.

The groups will tweet and blog their way across the country, collecting followers along the way. A winner will be chosen at the end of the event and that winner will win a Saab 9-4x.

Here’s a bit more detail on who they are, where they’re going and most importantly, what they’re driving.

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Captain and Clark

Category: Most patriotic

Locations: Clarksville TN, Emporia KS, Fort Leonard Wood MO, Peachtree City GA, Rapid City SD, Williamsburg VA

Car: Saab 9-4x

Find them: Twitter, Facebook, Web

Recent banter: “She is beautiful! We don’t ever want to give her back!” – talking about the Saab 9-4x on Twitter.

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The Fun Finders

Category: Best for food.

Locations: Addison WV, Burnsville MN, Costa Mesa CA, Gulfport FL, Lafayette LA, Visalia CA

Car: Saab 9-3 SportCombi

Find them: Twitter, Web, Facebook

Recent Banter: “….one of the first things Jim said was “my seat is getting hot.” We found the proper button before he burned his bottom.” – Gotta love those Saab seat heaters!

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TravelingJules and TravelingJoan

Category: Most Fun.

Locations: Glenwood Springs CO, Myrtle Beach SC, Santa Claus IN, Sioux City IA, Vacaville CA, Yellow Springs OH

Car: Saab 9-3 SportCombi

Find them: Web, Facebook, Twitter

Recent Banter:

New York City from travelingjulesandtravelingjoan on Vimeo.

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Gone with the Wynns

Category: Friendliest town.

Locations: Lake Havasu AZ, Mount Airy NC, Nacogdoches TX, Valdosta GA, Walla Walla WA, Woodward OK

Car: Saab 9-5 sedan

Find them: Web, Facebook, Twitter

Recent Banter: We got the awesome 9-5 Areo to sport over the next 3 weeks thanks to SAAB and we are on the road to the Friendliest Towns in America! – via Facebook.

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The McNavigators

Category: Most beautiful

Locations: Baker City OR, Coral Gables FL, Franklin TN, Marco Island FL, Pacifica CA, Sandpoint ID

Car: Saab 9-5 sedan

Find Them: Web, Facebook, Twitter

Recent banter: “LOVING our Saab! 10 hours of driving and I am still comfortable! :)” – via Twitter.

Saab to feature in "Best of the Road" adventures

Best of the Road is an event being run by cartographers Rand McNally with the help of their official media partner, the newspaper USA Today.

The event involves five teams driving various Saab vehicles to 30 destinations around the US. The destinations are broken into five categories, with 6 cities in each category, as follows:

  • Most Beautiful – Baker City OR, Coral Gables FL, Franklin TN, Marco Island FL, Pacifica CA, Sandpoint ID
  • Most Patriotic – Clarksville TN, Emporia KS, Fort Leonard Wood MO, Peachtree City GA, Rapid City SD, Williamsburg VA
  • Most Fun – Glenwood Springs CO, Myrtle Beach SC, Santa Claus IN, Sioux City IA, Vacaville CA, Yellow Springs OH
  • Friendliest – Lake Havasu AZ, Mount Airy NC, Nacogdoches TX, Valdosta GA, Walla Walla WA, Woodward OK
  • Best for Food – Addison WV, Burnsville MN, Costa Mesa CA, Gulfport FL, Lafayette LA, Visalia CA

So what’s this all about? From the Best of the Road website:

What is the Best of the Road® 2011 Rally?

A. This summer, five teams of travelers will help us find the very best small towns in America in the Best of the Road® Rally. A panel of travel experts from Rand McNally and USA TODAY will select the top 5 small towns in each category – then the Road Rally begins!

Road Rally teams will leave New York City on June 23rd and visit each of the small town finalists. Each team will cover one of the five categories. At each town, the rally teams will dig deep and leave no stone unturned as they work to determine which small town is the best of their category.

When the rally teams arrive in Los Angeles, CA on July 15 they will announce which towns are really the best small towns in America.

The panel of travel experts from Rand McNally and USA TODAY will then determine which Road Rally team will win first place and the grand prize of ,000.

You’ll be able to support your favourite team by following their adventures on Facebook, their own websites, and on Twitter.

  • Captain and Clark (exploring the “Most Patriotic”) – websiteTwitter
  • Gone with the Wynns (exploring the “Friendliest”) – websiteTwitter
  • McNavigators (exploring the “Most Beautiful”) – website – Twitter
  • The Fun Finders (exploring the “Best for Food”)- websiteTwitter
  • TravelingJules and TravelingJoan (exploring the “Most Fun”) – websiteTwitter

We’ll be following the competitors and the adventures of the Saab range, too, as they carry the contestants around the United States on this adventure.

There are five teams, and of course there will be five Saabs involved in the adventures.

  • 1 x Saab 9-4x SUV
  • 2 x Saab 9-5 sedans
  • 1 x Saab 9-3 SportSedan
  • 1 x Saab 93 SportCombi

If they’re coming to your town, it’d be great to get and out, show them your support and let them know just how blessed they are to be doing this trip in a Saab. Maybe see if you can get photo of them and send it in.

Press Release: Saab 9-5 Sedan earns Top Safety Pick 2011

The Saab 9-5 Sedan has earned the highest rating for crashworthiness in the United States. The “Top Safety Pick” is awarded by the Insurance Institute for Highway Safety (IIHS, www.iihs.org), a research and communications organization funded by auto insurers in the US.

IIHS performs full tests for front impact (offset) and side impact crashes. Seat/head restraints also undergo a simulated rear impact conducted on a sled to assess protection against whiplash injuries and the roof structure tested to assess vehicle rollover protection.

Vehicles are rated as “Good”, “Acceptable”, “Marginal” or “Poor” in the various categories. To receive the “Top Safety Pick” award, cars must achieve the highest rating in all four categories and should also be fitted with ESP®.

“We are very pleased with the 9-5’s performance. IIHS is an independent body and the results of their tests are easily accessible and objective information for car buyers. It is therefore important for us to achieve good results in this type of testing,” says Per Lenhoff, Head of Safety Development at Saab Automobile.

“Our main priority, however, will always be to protect real people in real accidents, not just to do well in crash tests. It’s the core of our Real-Life Safety philosophy,” continues Per Lenhoff.

Saab’s Real-Life Safety philosophy is based on the fact that no collision is ever the same. Saab safety engineers continuously study how Saab cars behave in real collisions on public roads. The results of these studies are the basis for continued development of both design and safety solutions in cars as well as of Saab’s in-house crash testing methods.

The Saab 9-5 Sedan has already received the highest rating, five stars, in the crash tests conducted by the European New Car Assessment Programme, EuroNCAP

Saab 9-4x deliveries beginning in the United States

I thought it might be good to bring back some Saab 9-4x review summaries on the front page of this website.

The reason for this is a quote from Tim Colbeck, COO of Saab Cars North America, who appeared on Autoline After Hours last week. He stated the following during the interview:

“Around 5:30 today, the first 9-4x’s were shipped from the factory at Ramos, where they’re produced. So they’ll hit dealerships by the end of the month.”

That means there are some very exciting times ahead for Saab and a for a number of future Saab 9-4x owners. Your vehicles are on their way!

This has become one of the most anticipated model launches in modern times for Saab, both for the additional segment the vehicle will bring to Saab’s range, and also because the Saab 9-4x has been so well received by the motoring press in reviews so far.

If you haven’t checked them out already, here are the the early reports on the Saab 9-4x…..

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Autoblog: “From its cantilevered roof to its sweeping “hockey stick” greenhouse, ice-block blue headlamps and full-width LED taillamp band that echoes that of the 9-5 sedan, Saab has done a remarkable job imbuing brand hallmarks old and new into this simple two-box form…..

…..the 9-4X clearly skews toward the sportier end of the luxury crossover arena, eschewing leather-lined kinschleppers like the Lexus RX and Volvo XC60 in favor of chasing sportier entries like the Audi Q5, Mercedes-Benz GLK, and BMW X3.”

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AutoGuide: “Saab hasn’t been cruising on easy street, but the 9-4X could be the x-factor that changes negatives into positives.”

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Car and Driver: C&D took a comparative approach, looking at the 9-4x in comparison with it’s sister vehicle at Cadillac, noting that Saab engineer Peter Dörrich was the chief architect behind both vehicles. You can see Peter’s view on the “Saabness” of this vehicle in this video, shot in Los Angeles last year.

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LeftLane News: “Unlike the SRX, the 9-4X’s steering felt linear and direct, if a little light on feel. Reactions were quick at any speed, with positive turn-in and good straight line stability. Despite the Aero’s big 20-inch wheels wrapped in performance-oriented tires, the 9-4X was nearly silent on the highway. That bling hardly disturbed ride quality, either, which was several notches above the SRX. Where the Cadillac is wooden and confused over undulating surfaces, the 9-4X happily took anything in stride. Body lean is modest, as it should be in a soft-riding crossover.”

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Motor Authority: “Cargo-wise, there’s lots to love here. Although the floor is a bit taller than you might expect, there’s a ‘hidden’ compartment under a large portion of it; rear seatbacks also fold flat, and they can be adjusted for rake to three different positions. The cargo management system is very useful, with a bar that can be configured to split part of the space off—to keep grocery bags from tipping, or suitcases from sliding around the space.”

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Winding Road: “The controls enhance this feeling of refined responsiveness. The steering has a well-chosen ratio with decent on-center operation. The brakes are firm, with a pedal feel that should be studied by some sports car makers. Best of all, the automatic transmission, especially in sport mode, anticipates the downshift you will need so that you seem to be in the right gear for acceleration much of the time.”

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